Assistant Lettings Branch Manager Part Time

Canterbury, Kent
Countrywide

For years, we have been helping people buy, sell, let and rent property throughout Greater London, Hampshire, Kent and Surrey. With a strong branch network and the support and knowledge of over 150 associated branches across Central London and the South of England, we are well positioned to help guide customers at every stage of thier journey. People and property are at the forefront of everything we do. We value our customers and pride ourselves on keeping things open, honest, and straightforward.

Here at Countrywide, property is all about creating moments that matter. Handing over the keys to that all-important first home, helping a retired couple to downsize – and everything in between. As a Assistant Branch Manager with us, youll be at the heart of all of that. Youll create seamless experiences that put our customers front and centre. In return, well give you everything you need to hone your skills and progress your career. This is your opportunity to make every property more than a home – to be part of some of the most important decisions in peoples lives.

Assistant Lettings Branch Manager

We are looking to appoint an exceptional team player, with heaps of enthusiasm who is driven to achieve outstanding results. We are looking for someone to shine and offer a friendly, professional service to our customers and lead by example, whilst acting as a mentor to junior colleagues.

Why work with us?

We look after our people. When you join we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training.

In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as:

Key Activities

• Assist in achieving the branch targets in relation to lettings
• Accountability for delivering of both individual, and collective as a team, all branch objectives including profitability, improved market share and increased group value
• Professionally dealing with clients and customers in all aspects of estate agency lettings, including market appraisals, property listings, tenancy progression and negotiations, ensuring that this is in line with company lettings process
• Using data, feedback and interpreting market trends
• Deliver weekly updates to every client offering advice and recommendations to facilitate a successful transaction
• To abide by service standards and all legislation
• Maintain all aspects of the marketing of new and existing properties on the tablet
• Be the Key to our on-going client care, you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photograph and price changes
• To produce all documentation for new lettings listings including agency agreements, money laundering forms, fact finds and any other relevant documentation

An overview of our competitive benefits package can be found below;

• Competitive basic salary
• Excellent uncapped commission with OTE on offer
• 23 days annual leave increasing with length of service
• Pension scheme
• Excellent career progression opportunities throughout the business
• Outstanding discounts across retail, entertainment, travel and health

Qualifications & Experience

• Previous experience as a Senior Lettings Negotiator or Assistant Lettings Manager
• Conduct, personal appearance and attitude to enhance the companys reputation
• Exceptional communication skills at all times
• Empathy and understanding
• A team leader, but with individual flair
• Computer literate with experience of Microsoft and Outlook
• Excellent organisation, prioritisation and planning skills Previous estate agency, Lettings experience is essential
• A full driving licence is essential.

Why join us?

At Countrywide, our passion for property and strong focus on people set us apart. We dont see buying, selling, renting and letting as processes – for us, theyre all about important, life-changing moments.

This is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility.

Meanwhile, the fact that were always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

We are committed to developing our colleagues and to providing the highest quality service to our customers. The government is currently introducing regulation to the property industry which will require that all estate agency and letting colleagues hold a qualification in their specialist area (sales or lettings).

In order to develop our colleagues, provide a high quality service and work towards regulation, all colleagues who join us are required to hold the a Level 3 qualification in their specialist area (sales or lettings).

If you dont already have this qualification you will be required to study for it, and Countrywide will support you to achieve the required standards

Like the sound of this role? We look forward to hearing from you…