Claims Specialist – Construction Part Time

Chelmsford, Essex
Aon
Responsibilities – Claims Specialist (Construction), (London / Flexible, UK)

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This role provides professional claims expertise within the Financial Lines Claims Team who service our clients on specialist Professional Indemnity Claims.

This role will also provide vital support on Coinsurance claims to the whole of the UK claims team, support client managers and brokers, essentially in the construction field. This is a specialized role in an area where claim volumes are rising specifically in response to challenges in the construction industry as a result of Grenfell Tower. Market changes are also driving an increased volume of non-conventional client placements which has created a need for specialist handlers able to operate in the London Market.

About Aon

Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon is an equal opportunities employer. Aon’s recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

The FCA’s Senior Managers & Certification Regime (SM&CR) applies to Aon from December 2019 and this role is subject to the relevant requirements of the Regime. The primary aim of SM&CR is to drive individual accountability for all roles within the Financial Services Sector. Aon must ensure those in senior roles, with the potential to cause significant harm to customers and the business of the firm, are deemed to be fit and proper at all times and also to ensure everyone working in the sector adheres to a set of Conduct Rules and are held to account where they do not meet the right standards of behaviour

About the Role

Your impact as a Claims Specialist:

• Managing a portfolio of Construction Professional Indemnity Claims specifically in the London Market.
• High value service delivery to provide claims management, support and guidance to clients.
• Dealing with cases in line with FCA guidelines; relevant pre-action protocols and managing cases within the London Market Insurance Bureau.
• Maintaining and reviewing appropriate claims reserves.
• Establishing relevant coverage certainty and providing technical claims support in the presentation and management of clients’ claims.
• Providing expert advice, technical analysis and support to clients to facilitate the settlement of claims.
• Liaising with a variety of stakeholders and establishing and maintaining key client contacts.
• Establishing and maintaining electronic claim files; process claims information and co-ordinate internal claims-related activities.
• Development of relationships with key clients

Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

About you
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