Aon are currently recruiting a Client Director to join our Real Estate team in London. The Client Director will be primarily responsible for consistently delivering winning client experiences using a deep understanding of client needs to deliver superior solutions.
As a Client Director your key responsibilities will include leading the relationship with large and complex multi-national clients, from both a strategic and financial perspective, whilst managing and supporting the Client Managers in the day to day management of the client relationship.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon’s recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
Aon’s Global Real Estate practice is our network of over 750 experts, backed by our global resources to provide end to end solutions for our clients around the world.
We work in close partnership with Aon network offices to support clients who are typically owners, managers or developers of real estate. Our focus is to deliver value-led solutions with our extensive range of risk management, human capital and insurance brokerage services.
About the Role
Your impact as a Client Director:
Develop, manage and maintain the overall client relationship securing support as required and manage closely any jeopardy risk.
Manage wider Aon stakeholders to ensure added value solutions are delivered to enhance client experience.
Effectively manage the client team and resourcing levels to ensure we’re consistently offering the highlest levels service to our clients.
Oversee broking and carrier marketing to ensure best outcome for clients.
Adjust client service plans in line with client feedback, ensuring the introduction of robust service improvement plans where necessary.
Demonstrate an engagement with clients to open opportunities beyond existing mandated real estate activity.
Perform client fee negotiations for allocated clients.
Seek improvement in efficiency & processes to optimise resources & profitability.
Develop thought leadership & articulate Aon’s proposition.-
Support Business Development activity and be available for joint prospect meetings on request.
Seek opportunities to interact with prospective clients, providing follow up details to those responsible for new business development.
Ensure input & involvement for all existing accounts and jeopardy defence work.
Develop and maintain strong working relationships with insurance Market and Underwriters.Provide strong, decisive leadership for your team.Proactively approach training and developm ent to grow know…