ResponsibilitiesClient Service Delivery Specialist
Aon are currently recruiting a Client Service Delivery Specialist to join our team in London
The Client Service Delivery Specialist will be primarily responsible for managing the workflow and ensuring all other parties have completed their areas of responsibility within the expected timeline. Requiring excellent attention to detail, to ensure evidence of cover and invoices are produced accurately and within the KPI targets set to deliver outset. As a Client Service Delivery Specialist, you will focus on overseeing the technical requirements, and some less complex elements, of the placement process.
You will interface extensively with the Aon Network, clients, insurers, brokers, Client Service Delivery Technicians, the Tax Team, Broking Support (both the onshore and offshore) and Xchanging (query resolution).
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon’s recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
Global Broking Centre – London
The Global Broking Centre in London is an integral part of Aon’s global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity.
The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.
About the Role
Your impact as a Client Service Delivery Specialist: Work closely with Brokers on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements;Provide SME technical placement advice to the Brokers as required;Manage the technical placement process in support of Brokers;Own the offshore relationship and the development and performance thereof;Act as liaison between Broker and Client Service Delivery Technician and Broking Support teams (arrange invoices / slips, queries etc.)Continue to enhance your specialist knowledge and understanding of your specific sector;Pro-actively manage and prioritise your own workload within a fast paced / dynamic environment, ensuring deadlines are still met;Request processing of risks, and creation of policy documents post bind;…