If you have a broad and diverse background in financial services or customer service, enjoy a challenge and won’t be put off by complex situations, we are recruiting Collections Agents for our SME Team who will be able to identify solutions for customers with bounce back loans. You will have excellent listening abilities and be able to explain things clearly with an empathetic approach, tailoring each contact to the individual customer needs. You will help our customers navigate these challenging financial times with excellent negotiation and problem solving skills.
We welcome applications from those considering full-time, part time or flexible working and we would encourage you to tell us about your preferred working arrangements in your cover letter. This role can be carried out remotely, however you must be able to travel to any of our offices (London, Southampton or Cardiff) when necessary.
Full details are available on our careers site
Starling is a leading digital bank on a mission to disrupt the banking industry.
Since our launch in 2014, we’ve surpassed 1.8 million accounts, including over 250,000 business accounts. Our total deposits, meanwhile, have topped £4 billion and we have lent over £1.5bn over the same period. We’re a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We’ve won the Best British Bank award three years running, and now employ over 1000 people across our London, Southampton, Cardiff & Dublin offices.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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