Job Profile Information: NLWA Communications Projects Manager – Camden Council
Responsible for developing and delivering a number of North London Waste Authority’s (NLWA’s) communications projects. This includes ensuring that all internal and external stakeholders (including the north London boroughs) are fully informed about the projects and the progress of the same. To take the lead in promoting the projects, managing contractors delivering the projects in some cases and to handle enquiries in a constructive and open manner.
This role will have a particular focus on communications and will work closely with, and report into the Interim Communications Team Manager, who manages the NLWA Communications programme.
Example outcomes or objectives that this role will deliver:
Take a lead role in designing, delivering and evaluating above, and below-the-line behaviour change campaigns.
Manage a retained external communications adviser ensuring that the agency delivers on time and to budget – reporting to the Interim Communications Team Manager and the Head of Legal and Governance on the same.
Develop and maintain a stakeholder plan, segmenting key groupings of stakeholders, setting objectives for working with them and pursuing the necessary actions to achieve these objectives.
Develop and manage a programme of digital work, overseeing an external agency to do this, including reassessment of the Authority’s digital offering for accessibility and implementing changes as necessary.
To produce reports as required by the Interim Communications Team Manager, including for Authority members which provide details of the progress on the communications strategy and plan.
To create and take responsibility for creating and updating newsletters, presentational slides, video, the NLWA website and social media under the guidance of the Interim Communications Team Manager and Head of Legal and Governance.
The post is located at: North London Waste Authority, Unit 1b, Berol House, 25 Ashley Road, Tottenham, London, N17 9LJ. However, the position involves travel to meetings at venues across the seven North London boroughs of Barnet, Camden, Enfield, Hackney, Haringey, Islington and Waltham Forest, and occasionally elsewhere.
The postholder will be required to coordinate their work with the rest of the Communications team in particular, and also with NLWA’s wider external relations activity.
The postholder will need to be able to deal with a variety of conflicting deadlines often on a daily basis, and communicate efficiently and flexibly with north London’s diverse communities.
Flexibility is required in working hours and there will be a requirement to attend a variety of venues with occasional evening and weekend meetings, including community/stakeholder events.
Requirement, as necessary to join an out-of-hours rota for press and communications enquiries.
Technical Knowledge and Experience:
Communications/Marketing qualification at degree level or higher – essential
High level understanding and experience in delivering a full range of communications techniques including identifying the correct media to use for specific messages and the utilisation of the full range of communication channels.
Able to develop, manage and deliver a complex communications strategy with often conflicting demands on time.
Understand all communications options and recommend the most appropriate.
Ability to gain the skills and trust of partners and local residents.
Ability to understand and work with Local Government policies, procedures and approaches
Demonstrable experience of delivering large scale communication projects and of evaluating the impact of the same.
Demonstrable experience of using press and public relations techniques to secure the required outcomes.
Evidenced experience in the development and use of social media in communications strategies.
Contractor and budget management experience.
Please note there will be compliance documents to be completed when applying for this role before presenting to the hiring manager Inside IR35
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