Data Support Manager Part Time

NHS Property Services Ltd

The Data Support Manager (DSM) role is a critical role to promote a data-driven performance culture within NHS Property Services and ensure that the asset management data of the business is complete and accurate.

The DSM roles reside in the Lease Administration team of the Property Management function. Property Management is within the Asset Management directorate. The Property Management team is divided into 7 Regions (South East, South West, London, Midlands, East, North East & Yorkshire and North West). Two DSMs will have increased responsibility and accountability for multiple regions, they will also be instrumental in ensuring best practice is followed by all DSMs. This role will be known as Senior DSM.

DSMs will report directly to the Senior DSM for the region and will have a functional reporting line into the regional Principal Property Manager, The Principal Property Manager (PPM) reports directly to the Head of Property Management.

The DSMs will be responsible for:

• Maintaining complete and accurate asset management data records for all sites, buildings, head leases, sub-leases and undocumented occupiers within the zone
• Working closely with Senior Property Managers (SPM) to identify data errors, data improvements, data upload requirements and undertake amendments for the sites and buildings that are managed by the SPMs.
• Influencing the property management team about the importance of having a data-driven culture.
• Responsible for the zonal interface with the Horizon, Aconex, Workflow replacement tool and other critical systems for the integrity of data. This may include ad hoc and structured training to Asset Management colleagues on these systems
• Responsible for managing the Data Change Notice (DCN) process at a regional level which is used to formally request changes to data and the auditable process to implement those changes
• Working in conjunction with a regional or central team Finance, Facilities Management, Business Information and the wider Asset Management teams to resolve data queries and inconsistencies
• Working with NAV activity to obtain clarity on data as necessary
• Collaborating with the Central DSM to ensure OCN/IAPs are correctly life-cycled and all relevant parties are informed
• Reporting the DCN, IAP/OCN and other general activity progress on a regular basis to the PPM, SPMs, Senior DSMs and/or Principal Data Performance Manager
• Highlighting issues with data control processes (inc. DCN, IAP/OCN, Horizon) to the Senior DSMs and/or Principal Data Performance Manager
• Leading the zonal activity for data collation exercises. This will include helping identify key data fields, defining data fields, determining data sources, managing the collation of the data and reporting progress on a regular basis as part of wider project reporting
• Assisting in any internal or external audit activity in relation to data records
• Acting as an ambassador of a data-driven function and helping drive a culture that promotes the highest quality of data
• Acting as a “Super User” for asset management tools (e.g. NAV, Compass, Sharepoint) and supporting asset management colleagues produce reports and analytics as required

Supporting periodic attendance at Business Information meetings to promote the data activity within the asset management function.

NHS Property Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Best of luck with your application.