University of East London
Digital Adoption & Engagement Specialist
Starting at £40,608 pa inclusive of London Weighting
Fixed term contract until 31 May 2023
Home working (will need to attend Docklands campus if required)
Do you have in-depth experience of IT practice and application, designing and delivering IT training and development courses and working with a range of corporate business solutions supporting a complex, multi-campus business system? Are you looking for a challenging role in an environment that is open, vibrant and welcomes new ideas? Then join the University of East London as a Digital Adoption & Engagement Specialist.
It’s a particularly exciting time at the University as, under our new 10-year strategy, Vision 2028, we’re committed to providing students with the skills necessary to thrive in an ever-changing world. IT Services is playing its part by working collaboratively with the University community to transform UEL’s digital landscape in line with that vision. We’re also engaged in some ground-breaking initiatives, each delivered within a dynamically developing cloud environment.
This particular role sits within our Digital Adoption & Engagement Team (DAET). Their focus is on leveraging available technology to maximise investment costs and ROI, ensuring employees, students and other stakeholders can use, and are exploiting, the functionality of our digital investments.
Your challenge will be to deliver and embed the adoption, engagement and training strategy in support of the University’s ‘Digital First’ Transformation Strategy. Another key responsibility will be to develop blended learning tools, either through the creation of learning resources or signposting to ones that are already established and available. We’ll also rely on you to work with the team leader to resolve digital development issues, help position the team as key enablers to support our Digital Transformation programme and develop strong relationships between IT Services and a whole range of internal and external business stakeholders.
To make this challenging role yours, you’ll need a degree level qualification in a relevant subject, or significant equivalent demonstrable experience. We’ll also be looking for PRINCE2 certification, a similar project management qualification or comparable experience. In-depth knowledge of a range of corporate business systems is essential too, as is experience of both change management and stakeholder management. Used to developing blended learning content utilising a variety of tools, knowledge of continuous process improvement methodologies such as Lean, Six Sigma, ITIL or similar methodology, while not essential, would be useful too.
What’s for certain is that you have a flair for planning, prioritising and organising your work and a proven ability to deliver to tight deadlines while ensuring the effective use of resources. Great at analysing and communicating complex data to varied audiences in plain language, you’re confident in your ability to work across the University, and with systems suppliers, in order to build and strengthen working relationships. Above all, you have strong business analysis, data management and systems adoption and training skills and the experience of the change process it takes to manage large digital transformation projects.
So, if you have what we are looking for and are keen to take on this exciting challenge, get in touch.
At the University of East London, we aim to attract and retain the best possible staff and offer a working environment at the heart of a dynamic region with excellent transport links. You can look forward to a warm, sincere welcome, genuine camaraderie and mobility in an institution led with passion, visibility and purpose. Your impact, resilience and sense of collegiality will directly contribute to the University’s future and those of the students whose lives you will touch and change forever. We also offer a great range of benefits including pension, family friendly policies and an on-site nursery and gym at our Docklands Campus.
Closing date: 6 April 2021.