Field Product Support Engineer Contract

Product Support Engineer – Contract

Competitive hourly rate based in Greater London / Kent

I am currently looking to recruit a Product Support Engineer to join my client based in Greater London / Kent

Due to my client’s recent growth and success, they are looking to expand their Automation Engineering team with a Product Support Engineer. This role will directly support the Product Engineers with all ‘in field’ activities, maintaining in-depth, practical product knowledge and fault finding across all engineering products from an electrical / mechanical perspective.  

Key accountabilities:

• Support Automation Engineering Implementation with installation expertise and ensure product engineering challenges are resolved
• Identify and manage the resolution of engineering change requests and product improvements, taking full accountability for changes on released products
• Review, maintain and communicate related product technical documentation (including but limited to Manuals, BoM’s, install guides, PDI & SAT checklists)
• Provide engineering product support (especially during design, installation & commissioning phases)
• Proactively support engineering supply chain with engineering detail, including FAT and SAT, and order specification
• Work closely with the Product Development team to receive new products and developments
• Efficient workflow management of a team of product engineers (working on multiple projects in multiple worldwide locations)
• Develop individuals in the team
• Accountable for deliverables of the team

Minimum skills/experience required:

• Demonstrable experience/success in a Project Engineering environment
• Field Installation, maintenance and repair of products and/or systems
• Experience working in MHE, manufacturing, automotive, airports, FMCG distribution (or similar)
• FAT, SAT
• IT literate, proficient with Microsoft Office and/or Google Suite
• Excellent technical and practical competence relating to automation and general engineering
• Appreciate the implications and requirements of relevant product safety and compliance
• Supervising and managing on site contractors
• Technical / Engineering qualification to good level in a relevant field including (but not limited to):
  • Electromechanical systems
  • Conveyor systems
  • Functional safety
  • Robotics

Application Process

If you have the above skills and wish to be considered for this position or find out more details then please submit your CV.

We will endeavour to contact all applicants however if you do not hear from me within two weeks then unfortunately you have been unsuccessful.

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