Oklahoma City, OK, USA
Under general supervision, performs routine clerical and receptionist duties within a patient care unit.
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Organizes, prepares and maintains patient medical records and files.
Ensures that documents are properly labeled, posted and contain current information for billing purposes and medical record maintenance.
Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services required of ancillary departments.
Provides receptionist type coverage for the area: handle routine patient calls, intercom pages, personal callers, route incoming mail and answer routine inquiries.
Assists with admissions, transfers and discharges by coordinating, notifying and following-up with the appropriate personnel.
Maintains or arranges for repair of equipment.
Works with medical records in obtaining medical charts for patients.
Assists with inventory needs, ordering, stocking, and distribution of supplies.
Performs other duties as assigned
Experience: One (1) year clerical experience that involved some customer service responsibilities
An equivalent combination of education and experience.
Knowledge, Skills and Abilities: Must be able to work well with others and maintain a professional attitude when dealing with customers. Must be well organized, good in tracking details and skilled at problem solving. Excellent communication skills, both written and orally. Typing/keyboarding skills sufficient to meet the requirements of the position. Some Computer skills.
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OU Medicine, Inc. is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.