Medical Assistant – Southland Geriatric and Palliative Care Part Time

Phoenix, AZ
Cornerstone Healthcare Group
Cornerstone Healthcare Group, based in Dallas, Texas, was founded in 1990 and provides excellent healthcare services to our patients, residents and their families.

Our employees make a difference, join us so you can too! We pride ourselves on our quality of care, responsive service, and commitment to excellence. We treat each employee, patient and resident like we would a member of our own family, and measure our success by the direct impact we have on improving the quality of life for our employees, patients and residents.

Responsibilities:

As a Medical Assistant and under general supervision, coordinates and performs tasks in support of patient care.  Specific tasks include patient & provider scheduling, data entry, insurance verification, authorizations, provider trip-routing and other tasks as required.

Qualifications:

Medical Assistant Training, Degree or Certification is required.
Four, or more, years’ experience scheduling and working with patients and providers in the clinical setting is required.
Four, or more, years working with Microsoft applications, electronic healthcare records and practice management software is required.
Four, or more, years working in the home health environment is preferred.

Responsibilities and Essential Functions:

Patient & provider scheduling.
Provider routing using Route4Me software.
Scheduling of patient labs, imaging and other related services.
Review, follow-up and schedule patients that have not been seen in over 30-days. 
Coordinating patient care within all Southland Lines of Business and external partners.
Coordinate referral scheduling and communication.
Answering phones and assist callers as needed.
Respond promptly to all incoming faxes, emails, phone calls and voicemails.
Maintain medical records, data entry and uploading of medical information into patient chart.
Maintain up-to-date orders, to include, DME, labs, imaging, care-plan changes, Home Health, Hospice, etc.
Authorizations and insurance verification.
Collecting patient co-pays, and deductibles.
Process medication refills.
Respond timely to all assigned open items in Electronic Health Records.
Adhere to all state, federal, and accreditation requirements (e.g. HIPAA, OSHA, Compliance, etc.).
Communicate, orally and in writing, effectively and honestly.
Make decisions and judgement on sensitive and confidential issues.
Interact with other staff members to resolve patient or provider concerns.
Knowledge of computer data entry systems, protocols and procedures.
Establish and maintain efficient data and information flow. 
Other duties as assigned.

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