Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact…
This role is responsible for creating independent, skilled and confident Xero Partners, namely accountants within Accountancy Practices or Bookkeepers. It is also responsible for the implementation and delivery of business plans for the Partners to implement their online strategies. The nature of the role determines that there will be some travel onsite to partners offices where necessary and for regular team kick off meetings.
What you’ll do…
Delivery of specialist subject sessions from the Xero Digital Journey as part of a migration project to assist Partners in their adoption of Xero
Utilise your experience and expertise to challenge our partners and improve the use of Xero and associated tools (Partner Add-Ons, Practice Software)
Liaise with the Lead consultant to understand the requirements of the specific partner engagements assigned
Collaborate with others to create and maintain resources relevant to your specialist area (eg Next Gen Practice)
Cultivate relationships with key stakeholders in assigned Partners
Compile feedback from Partners and deliver through appropriate channels
Update the CRM system with all client communications including calls, emails and meetings
Respond in a timely manner to Partner queries
What you’ll bring…
Experience of working in an accounting practice
Experience with Microsoft Office or Google Applications, and CRMA recognised accountancy qualification (desirable)
Xero expertise and other accounting software knowledge (desirable)
Outstanding communication and presentation skills (essential)
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package with benefits that support a range of lifestyle choices and requirements and the opportunity to participate in Xero’s success through our Long Term Incentive scheme. Xero has rapidly expanding offices in London, Milton Keynes and Manchester and our work environment encourages continuous improvement and career development.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a Stonewall Diversity Champion, and Disability Confident committed. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.