Lexington, KY, USA
A Patient Financial Services Representative’s main responsibilities include customer service, department-specific tasks, administrative duties, communication skills, and accurate documentation. The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to patient accounts’ successful resolution. The position is required to obtain CAC certification, work some holidays and weekends. This position will be required to wear a standard dress uniform designated by the Enterprise. This position is located on campus. Representatives ensure department policy and the procedure is fully understood and followed.