Russell Medical Center: Emergency Room, U.S. 280, Alexander City, AL, USA
Schedules patients for outpatient procedures. Registers patients for outpatient procedures. Registers and pre-registers patients for scheduled procedures including phone registration. Recepts and registers ED patients. Reviews and updates existing demographic information with each customer including witnessing the customer/family member’s signature on all registration forms. Verifies insurance on all patients and places a note under each account. Reviews registrations for errors. Scans all registration documents once completed. Collects co pays and or deductibles when applicable. Prepares a daily deposit and balances out with the next employee. Performs as a relief person for switchboard. Performs multiple tasks simultaneously keeping information organized for processing. Ensures that customer service policies and guidelines are followed. Communicates well with all customers including physicians and hospital staff.