Lexington, KY, USA
The primary responsibility of the Staff Support Associate I is being a liaison between staff, physicians, patients and families in the surgery waiting room. Additional responsibilities include supporting patient care delivery by processing physician orders, maintaining patient records, managing patient information and providing customer service. This involves working independently, acting as a communications liaison for patients, visitors, and all service departments involved in the care of the patient, as well as processing all requests/orders for patient care by fax/phone/computer/intercom and imprinters. Also includes filing, chart assembly and maintenance, maintaining patient records, and extensive verbal communication.