Technical Project EngineerNottinghamHollis is a leading international, independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle.Established in 1991 in London, we’re now a multi-skilled team of surveyors, engineers, technical specialists, consultants and project managers operating across the UK, Ireland and mainland Europe.We are committed to delivering and maintaining a sustainable built environment and are recognised specialists in due diligence surveys, measured surveys, project management, cost management, party walls, rights of light, M&E and environment, energy & sustainability.Our mission is to continue to grow and be leaders in global commercial real estate consulting.Why grow?Because that creates opportunities for our people which means that we attract and retain the best.Don’t just take our word for it though we’ve been recognised as one of the Best Places to Work in Property for the third year running by Property Week, the leading publication in the industry.The RoleWorking with a small team and a managed service provider, this role is responsible for the day to day running of the IT infrastructure cloud and on-premise services. You will report into the IT Infrastructure Manager but will work closely with our Solutions Architect and Head of Business Transformation & Technology. You will act as a primary escalation point for technical queries and take responsibility for the delivery of technical projects in accordance with our IT strategy and technical roadmap.Responsibilities Provide an escalation point for both 1st and 2nd line Service desk engineers. Support new product releases, taking responsibility for technical input, including product evaluation, set up, testing and helping to embed new technology into the business. Promote Information Security policies and ensure adherence to them including data protection, acceptable use, change and release management. Work in accordance with our company values, policies and standards. Identify and explore opportunities for IT improvements with the ongoing continuous improvement of our infrastructure and cloud services. Act as a technical lead on infrastructure projects, supported by the Business Transformation team. Contribute to the IT business plan and technical roadmaps. Maintenance responsibilities including network, operating systems and backups. Troubleshoot and carry out route cause analysis as part of problem management. Work within service level agreements as documented by the IT Services Manager. Responsibility for ensuring our technical knowledge base and documentation are continuously reviewed and updated. Your Profile 3 + years’ experience working in a similar technical project role. Implementation experience working with Azure, Office 365 and Exchange online. Proven problem solver able to deliver and troubleshoot complex technical issues. Advance knowledge of Windows Server, Active directory, VMware. Excellent technical knowledge of Firewalls and VPN solutions. Understanding of ISO27001. A good understanding of WAN/LAN administration including DNS/DHCP and group policy. Experience of working with MPLS networks is desirable. Understanding of endpoint management and monitoring tools are required. A good understanding of administration of SAN storage and PowerShell. Excellent communication skills both written and verbal. Ability to prioritise and managed workloads effectively. Organised and motivated. A team player who wants to help drive change and embed technology. Why join us?We are hardworking, progressive, successful and fun. We’re independently owned and independently minded, not afraid to give honest advice or to be ourselves.We strive to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals.We offer a highly competitive salary and a generous benefits package including Life assurance and private medical insurance Season ticket loan 5% Employer pension contribution 25 days of holiday and an extra day off on your birthday Cycle to work scheme, retail vouchers, gym discounts and more We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues.Your health and well-being are very important to us, so we have an Employee Assistance Programme to support you through life’s ups and downs, gym discount and all our offices have fresh fruit baskets delivered weekly. We are also happy to consider flexible working arrangements.Finally, we also love giving back and take part in numerous charity events all over the country throughout the year.Equal OpportunitiesWe are an equal opportunities employer and we recruit regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or any other characteristic which may lead you to face disadvantage in our society. We particularly encourage applications from currently under-represented groups in our industry including those who identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.