Senior After Sales Manager – Chiswick, West London
Basic Salary £60,000 – 65,000 (£82K OTE)
Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus and Polestar across 16 dealerships in London, Buckingham-shire, Hertfordshire, and Essex. We are currently seeking out an experienced and highly professional Senior Aftersales Manager to lead one of the biggest Volvo & LEVC Aftersales departments in the UK.
Our new Senior Aftersales Manager will manage both our Volvo and LEVC sites in our West London branch and oversee all operations of two separate sites. This is an excellent opportunity for an experienced Aftersales Manager to use their leadership skills to manage a 17-ramp workshop and large service and parts team.
What you’ll do
You will lead both the Volvo and LEVC site, and overseeing a team of 30, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site.
As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly and annual targets. As an experienced leader you will manage two separate sites servicing Volvo, LEVC and Polestar customer vehicles.
Who you are
As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support.
As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can drive change and development within both the Volvo and LEVC sites. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team.
To be successful within this role as an Aftersales manager you will have the commitment, motivation and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team.
At least 5 years in a Service Manager or Aftersales Manager position
Excellent communication and negotiation skills
Can influence and motivate a team effectively
Can maintain a methodical and logical approach to varying workloads
If you join our successful team, you will be recognised and rewarded with working in excellent facilities with additional training & development opportunities and an employee discount scheme on new & used vehicles.
If you meet the requirements for this role submit your CV for immediate consideration.
Note: We are not accepting applications or CVs submitted via Recruitment Agencies for this role…… click apply for full job details