Dubuque, IA, USA
MercyOne North Iowa
Department provides 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, affiliated on-campus and off-campus sites. Provides informational services to general public, all campus and off-campus sites. Responsible for greeting patients and visitors, providing directions to various areas in the hospital while promoting a positive public image for MercyOne Dubuque Medical Center.
Must have high school diploma or equivalent. Previous experience in direct customer relations/communications center preferred. Experience with in Microsoft Office Suite (Word, Excel, PowerPoint, GroupWise) and Internet.
Trinity Health’s Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health’s dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.