PHOENIX COMMUNITY HOUSING
Business Systems Administrator (Microsoft)
Closing date: 12 midnight – Sunday 12 September 2021
We are looking for an ITIL accredited or aware Business Systems Administrator (Microsoft) to be responsible for the end-to-end delivery, configuration, administration, and future changes to Office 365 and associated live services.
As a Microsoft accredited professional, you will be expert in the administration of the O365 suite, particularly Dynamics 365 and SharePoint, so that you can provide advanced support for all live Dynamics, SharePoint, and Microsoft 365 applications in operation at Phoenix.
You will be familiar with the Microsoft licensing models and keep up to date with enhancements or additions to the O365 platform, providing strategic advice on the most appropriate licensing subscriptions and solutions.
You’ll work closely with the development team to fully comprehend freshly developed products and services, which are moving into the ICT Business Support function, whilst ensuring your colleagues are sufficiently trained to support.
You will use your exceptional relationship management skills to work closely with business managers and colleagues, to ensure Phoenix’s O365 platform continues to meet their requirements, as well as being committed to providing great customer service. You will use your extensive knowledge of O365 to assist and signpost users and business colleagues, to ensure optimal use of the O365 platform.
About Phoenix Community Housing
Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.
We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development – a 60-home extra care scheme for older people – has won a range of architectural awards.
We currently manage around 6,300 homes and are excited about the potential to grow as a housing association. We’re in advanced talks with another housing association, L&Q, over the potential transfer of 1,500 more homes in Grove Park to our management. We hope this will offer an opportunity for more residents to get involved with Phoenix and steer our future direction.
Our big ambitions apply to our staff too and throughout the challenges of the pandemic we maintain our commitment to being a great employer. We are very proud to have been reaccredited in 2020 as an Investors in People Gold organisation.
If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time and flexible working options.
Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.
Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
How to apply
To apply for this role please complete our online application form no later than midnight on Sunday 12 September 2021.
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Stage 1 interviews – week commencing 20 September and 27 September 2021
Stage 2 interviews and technical assessment – week commencing 6 October 2021