We’re looking for a creative and innovative fundraising manager with experience of managing direct dialogue teams, to join us as Deputy Door to Door Fundraising Manager and help us grow the Liverpool D2D region, while ensuring high quality fundraising and delivering robust people management to the fundraising staff.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Fundraising is at the heart of Shelter’s success. Our in-house team plays its part by focusing on bringing quality new supporters on board through F2F & D2D fundraising, which currently delivers around 85% of our new regular giving supporters. We’re an established team, having been set up in 2004, and run teams in London, Manchester, Liverpool and Scotland, which have brought in thousands of donors throughout the years. Join us and play your part in tackling the UK’s housing emergency.
About the Role
Working closely with the Regional Manager, you will manage all of our in-house D2D activity, including ensuring campaigns are delivered on time and meet targets. You’ll also monitor the performance of teams and individuals, report on progress and identify and act upon any areas where improvement is needed. Playing your part in the people management of the team will be important too, including conducting regular 1-2-1 meetings, coaching and motivating the team and assisting in an effective recruitment programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
As well as a proven track record in managing Direct Dialogue teams, you’ll need a proven ability to meet income targets. We’re also looking for a proactive and collaborative approach and the ability to work with internal and external partners, service providers and agencies. You’ll be committed to providing excellent customer service and supporter care, have excellent communication and relationship building skills and a willingness to challenge the status quo to enable progress, while remaining sensitive to others’ needs and showing a genuine interest in their views.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our award-winning fundraising team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.