The National Trust plans to invest in conservation over the next 10 years ensuring we continue to care for some of the most important historic buildings and gardens in England. As part of this we are developing new ways of working to ensure we look after our building’s effectively and efficiently.
To help delivery our strategy, we now have an exciting opportunity for an experienced operational facilities leader to join us at the National Trust.
If you are passionate about leading a facilities team in an organisation that cares for and maintains its historic places and properties, keeping them attractive and safe for our staff, volunteers and visitors to enjoy, this role would be perfect for you.
Please note that the salary advertised is inclusive of an additional Outer London Weighting allowance of £2,690 per annum.
What it’s like to work here
One of the last surviving country estates in London, Osterley Park and House is a vibrant attraction. The high turnaround of visitors means work is fast-paced, with the team always looking for creative ways to attract greater visitor numbers. Outdoor activities are a key focus, and the estate is part of the National Trust’s Cycle Trail project. Osterley Park enjoys a fantastic location just 20 minutes outside of London, so you can travel here by car or public transport.
This is a broad and complex role working at a large National Trust property with very bespoke needs.
It is a diverse area with each day there will be a new scenario to encounter. It’s about being part of something different, where our cause is at the heart of what we do and where our decisions are always based on thinking now & forever, loving our places, welcoming everyone and making it happen.
What you’ll be doing
This role is responsible for facilities management and maintenance management across the property including the park and house. You will coach, develop and be a leader for your direct team, work collaboratively with other functional leads and build an appropriate volunteer base to support day to day delivery and the delivery of projects.
Utilising your technical expertise in facilities management, and working within National Trust procedures and conservation guidelines, you will be accountable for the management of premises, contractors, equipment and compliance systems to ensure safe, sustainable and cost-efficient operations are delivered on time and to a high and appropriate standard.
You will be responsible for promoting Health and Safety awareness across your portfolio and for ensuring effective environment management is sustained.
You will be in charge of delegated budgets including the management and ongoing review of external contracts. You will have a holistic view of facilities management across your properties, creating and implementing a strategic plan of work, to be able to prioritise, react to unplanned maintenance, analyse performance, provide reporting and statistics and to support your recommendations for more efficient ways of working.
To succeed in this role, we are looking for a strong communicator who can influence and inspire people and to negotiate well. Using your great people and communication skills you will manage internal and external relationships effectively, including your direct team, volunteers, the wider property leadership team and external contractors, enabling you and your team to run an effective facilities management service.
This will be a busy and varied role so were looking for someone who pays close attention to attention the detail, whilst being able to make balanced decisions and take a proactive approach to problem solving.
Who we’re looking for
Applications from internal employees who are under notice of redundancy are assessed against the minimum criteria required for the role. All other applicants may be assessed against other criteria in the advert and role profile.
Any employees under notice of redundancy who meet the minimum criteria will progress to the next stage. In your application please provide details of how you meet the criteria for this role: