CLEARSPRINGS READY HOMES LTD
Who are Clearsprings?
We are an independent organisation set up to provide accommodation services to the UKVI and have been doing this since 2000.Clearsprings Ready Homes Limited is a provider of accommodation and transport services in both the London, South and the Wales regions.Ready Homes provides accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section.
As a growing Group of business, we have fully committed ourselves to sustainable trading and achieving our CSR objectives in the long term.Our achievement of 94% through the official Home Office CSR assessment tool reinforces our commitment to this strategy
· 40 hours per week, Monday to Friday however, you may be required to work weekends occasionally.
· Holiday Allowance 20 working days (+bank holidays), pro rata in your first year for those that work less than a full year and/or accrual for part time employees. Increasing to 23 days after a full holiday year and 25 after 2nd holiday year
· Life Cover 2 x Basic Salary
· 6 month probation period
· Participation in the Company’s Pension Scheme (4% employer and 4% minimum employee contribution) after successful completion of your probationary period
PURPOSE OF THE JOB:
This role involves working to provide direct support and management to the Service Users.The role requires the Housing Officer to manage own caseload and follow procedures in order meet Key Performance Objectives. The role also involves inspection and management of properties and Hotels used by Service Users (SUs).
This role involves working from home with daily travel to the Initial accommodation sites to provide direct support and management to the Service Users.
The role involves some out of hours and on call hours which could include weekends and public holidays, to enable us to provide full coverage as we operate 7 days a week 365 days a year.
DUTIES AND RESPONSIBILITIES
Supporting the Service User (SU)
Manage a caseload of Service Users within the current Initial Accommodation estate
Sign-post as necessary to doctors, shops, support agencies, etc
Conduct regular visits and report any incidents, SU issues, absconders, across the Initial Accommodation estate.
Ensure SU’s are Moved On no later than the last date of payments to CRH
Arrange any initial transport of SU’s to their accommodation or any relocation as required
Ensure that health and safety of SU’s are maintained at all times
Complete regular welfare checks of the SU’s and Initial Accommodation sites.
Managing a property portfolio
Communication and Liaison
Training and development
Meeting key performance targets
All Employees/Staff are responsible for ensuring that any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement…… click apply for full job details