SGS UK Limited
Job Title:International Key Account Manager
Job Type: Permanent
Hours: 37.5 per week
Job Location: Flexible across the UK
As an International Account Manager, you will be responsible for the primary communications with SGS Clients, and focal point between the customers and the national SGS operating affiliates. This is a customer facing role, and an inward-looking role working with SGS affiliates around the world to ensure the affiliate can meet the customer’s requirements and help the affiliate promote their own business objectives.
Key responsibilities for the Account Manager are:
Promoting the SGS brand and OGC range of services to a portfolio of customers in order to seek business opportunities for the network of global OGC affiliates.
Forging highly productive relationships throughout customer organisations covering various departments (e.g. Operations, Trading, Loss Control) and at multiple seniority levels. The appointment of SGS for work by a customer is often dependent on a range of factors therefore having contact with all business influencers is vital.
Providing and communicating technical and operational support to the customer. Delays to inspection operations have direct costs to our customers therefore ensuring delays are minimised is a key requirement.
Setting and adhering to customer business plans and customer revenue growth targets so performance of individual accounts can be measured and rationalised.
Developing a detailed understanding of the business of each portfolio customer and sharing within SGS the market intelligence. This is to support OGC affiliates who have a range of service offerings.
Cooperating with affiliates around the globe to facilitate business growth.
Some travel is expected (UK and Europe) and therefore the candidate will be occasionally expected to work outside standard office hours. Additionally, the candidate will be required to be on call every 5 weeks to supply customer support at evenings and weekends.
As an International Key Account Manager,you’ll receive a competitive salary based on individual experience, you’ll also benefit from a company car, performance bonus, retail discount scheme, private health cover, a contributory pension scheme and life cover.
This is a senior business management role and the candidate will be the primary focus for some of SGS’s key strategic accounts. It therefore demands a complex mix of technical and commercial expertise and experience.
Ideally the candidate will have the following credentials:
Experience within the fields of, Trading operations, Hydrocarbon Loss control, Cargo inspection or Laboratory, shipping, or any other associated, relevant business.
Depending on the level of experience this is a significant opportunity for an individual to expand their remit to managing global, blue chip accounts.
A proactive nature and powerful desire to seek opportunities and follow up leads both internally and externally. Forming an expansive network of contacts within SGS, customers and in the wider industry will be a crucial part of making the role a success.
Most of the work performed by SGS is outside of the UK and an appreciation of how to work with different international cultures is crucial
Experience of working in matrix organisations and leading informal teams.
A conscientious attitude to owning a problem, regardless of fault, and ensuring it is followed through to resolution.
The International Sales Hubs are located at the key international oil trading locations: London, Geneva, Houston and Singapore. The customers represented by the hubs are the global oil majors / refiners and traders whom are active across the globe and are moving physical oil cargos internationally and often between continents. The types of oil product cover the full oil supply and processing chain from crude oil through refinery intermediates and blend components to finished products.
The main customer offering promoted by the hub is trade related services; independent inspection services covering quality and quantity for cargos of petroleum. However, OGC has many additional and fast-growing business lines including oil condition monitoring and retail services and the account manager will be expected to be alert to new business opportunities.
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.