IT VMO Lead is required by prestigious and vibrant financial services organisation based in the City of London (remote initially). They are looking to introduce a formal IT Vendor Management Office to help govern, manage, and measure the major contracts that underpin the supply of IT services to the business.
Within this role you will be tasked with establishing this new IT VMO function to ensure major vendors are delivering value in alignment with the sourcing strategy, defined contractual obligations and business needs. You will be expected to add a new level of rigor and control to major IT contracts, ensuring they are correctly administered, amended and evolved where necessary, and most importantly, by working with service managers and colleagues, ensure that vendors are delivering to required performance and quality expectations and delivering value.
Establish IT VMO function
Define and manage standards and templates for IT contracts
Be the reference person / controller when establishing a contract with a new vendor
Define and oversee contract change process ensuring active versions of contracts are always available for reference
Administration of major IT contracts, including maintaining the contract document library(s), and the governance of contract change workflow
Compile and maintain master list of specific and periodic deliverables and obligations and validate their delivery
Define method and oversee storage of all contractual obligations and deliverables to enable contract delivery auditing
Coordinate service audits to validate vendor obligations are being met
Work with Service Managers and vendors to validate service level reporting and to drive accurate invoicing
Manage vendor’s performance to service levels, working with Service Managers to ensure usefulness and initiate changes where necessary
Work with IT Finance to manages invoice resource unit validation
Work with IT Finance to prepare budgets concerning vendors under management
Conduct periodic vendor spend and savings analytics across contracts under management
Work with IT PMO to correctly forecast and manage demand with vendors, including spend pools, new requests for services, etc.
Prepare and participate in periodic account review meetings
10+ years of IT Finance, IT Account Business Management or similar experience
5+ years of experience overseeing IT Outsourcing relationships
Exceptional attention to detail
Ability to determine when pragmatism is needed over precision
Excellent analytical skills supported by Excel data manipulation skills to quickly find omissions and errors in vendor supplied datasets
Excellent written and oral communication skills, with strong interpersonal skills at all levels
Ability to adjust to changing demands and priorities
For a full consultation on this role please email your CV to Arc IT Recruitment.