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Administration
Manager – Lab Core Systems – Internal Only Contract
Council Bluffs, IA, USA
Methodist Jennie Edmundson Hospital
Req #: 28582
Jennie Edmundson Memorial Hosp
933 E Pierce,Council Bluffs, IA
Laboratory
Professional Clinical
Full Time, Day Shift, 0630-1500 or 0630-1700
- Purpose of Job
- Responsible for daily operations, staff, performance improvement, compliance with accreditation standards, budget and quality outcomes.
Manage and direct the daily operation of assigned areas and staff. Develop, implement, maintain and enforce departmental programs, policies, procedures and protocols. Ensure and maintain required documentation for compliance with safety, environmental and infection control standards and with local, state, and federal regulations. Monitor compliance with standards, identify variances or inabilities to meet established targets and implement action to ensure that targets are met.
- Job Requirements
- Education
- Bachelor of Science (BS) in a biological and/or laboratory field required.
- Masters Degree in Healthcare Administration, Business Administration, or other Healthcare Business Operations related field preferred.
- Additional education in management, leadership, marketing and/or sales preferred.
- Current College of American Pathologists (CAP) inspectors competency required within 6 months of hire (Gen. Lab, and others as applicable to areas of expertise and oversight).
Experience- 5 to 7 years progressive management and leadership experience working in Pathology/Laboratory Services or related laboratory environment required.
License/Certifications- Board of Registry certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) from American Society of Clinical Pathologists (ASCP) required.
Skills/Knowledge/Abilities- Able to organize and perform multiple tasks, problem-solve and prioritize work assignments.
- Advanced interpersonal relationship and customer service skills required to effectively communicate with staff, physicians, administrators, patients, visitors and vendors.
- Ability to mentor, supervise, delegate and evaluate.
- Strong verbal and written communication skills for positive interaction with staff and customers.
- Ability to effectively communicate with staff, applicants, all levels of hospital/health system/clinic staff and individuals external to the organization.
- Knowledge and experience of College of American Pathologists (CAP), Clinical Laboratory Improvement Amendments (CLIA), as well as the Joint Commission accreditation standards as required.
- Knowledge of Laboratory laws, regulations, guidelines and professional standards.
- Knowledge of Laboratory billing and coding laws and regulations.
- Able to effectively contribute to and carry through the development and actualization of laboratory and hospital strategic initiatives.
- Skilled in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
- Able to read, write, and comprehend various written reports and documents.
- Basic math skills.
- Able to read, write and carry out oral and written instructions with accuracy and efficiency.
- Ability to effectively organized and lead team tasks and projects to meet multiple deadlines.
- Able to travel to various locations.
- Education
- Physical Requirements
- Weight Demands
- Medium Work – Exerting up to 50 pounds of force.
Physical Activity- Not necessary for the position (0%):
- Climbing
- Crawling
- Kneeling
- Occasionally Performed (1%-33%):
- Balancing
- Carrying
- Crouching
- Lifting
- Sitting
- Stooping/bending
- Twisting
- Frequently Performed (34%-66%):
- Distinguish colors
- Fingering/Touching
- Grasping
- Pulling/Pushing
- Reaching
- Repetitive Motions
- Speaking/talking
- Standing
- Walking
- Constantly Performed (67%-100%):
- Hearing
- Seeing/Visual
- Not necessary for the position (0%):
Job Hazards- Not Related:
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Explosives (pressurized gas)
- Electrical Shock/Static
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Mechanical moving parts/vibrations
- Rare (1-33%):
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Not Related:
- Weight Demands
- Essential Job Functions
- Smart Growth
- Effectively analyzes problems. Provides timely point of service resolution.
- Anticipates consequences.
- Is action oriented – takes initiative.
- Secures the organizations long-term ability to serve.
- Promotes new/innovative approaches. Implements smart systems for better utilization of resources.
- Participative Decision Maker by demonstrating a desire to make an important contribution.
- Promote services internally and externally.
- Liaison for referring physicians, patients and families.
- Continually enhancing the customer’s experience at all Methodist Health System locations.
- Community networking.
- Serves on various committees and attends meetings within scope of responsibility.
- Heightened Focus on Efficiency.
- Develops detailed project/task plans.
- Determines priorities/appropriately allocates resources.
- Procures resources needed to work effectively.
- Delegate authority when appropriate.
- Identifies potential problems and analyzes root causes.
- Considers relevant issues before action, including effect on all parts of the organization.
- Acts promptly and decisively.
- Develops enthusiasm for day-to-day tasks.
- Encourages the achievement of important objectives.
- Recognizes special contributions/rewards excellence.
- Maintains good working relationships outside own area of responsibility.
- Develops, implements and supports organization and department policies and articulates the information in a clear and timely manner.
- Hold regular department meetings and keep minutes.
- Meet required deadlines, i.e. complete variance reports in the time frame set.
- Improves patient care/customer service and fosters personal responsibility.
- Confidentiality.
- Patient Population Criteria including age specific.
- Seizes opportunities to improve department performance.
- Sets an example with personal behavior/commitment to high standards.
- Takes responsibility for difficult, controversial decisions.
- Acknowledges decision/plan not working.
- Keeps promises/honors commitments.
- Provides clear performance expectations even with difficult messages.
- Follows through on ideas/concerns.
- Consults with Laboratory Director and other affected parties before making major changes.
- Listens to concerns without getting defensive.
- Creates a comfortable environment for giving and receiving constructive feedback.
- Aware of how decision making affects other areas in the organization.
- Promotes collaborative relationships.
- Remains current on any internal and external issues. Responsible for delivery of quality and regulatory standards of care.
- Catalyst – selects the right people to serve our patients/customers.
- Supervises to ensure effective department workflow.
- Uses organization criteria for job selection.
- Identifies/leverages others’ unique strengths when assigning tasks.
- Provides and promotes opportunities for education and to develop skills.
- Provides extra instruction or coaching by one-to-one mentoring.
- Prevents high-impact staff departures when possible.
- Identifies candidates for succession planning and prepares candidates for promotional opportunities.
- Proactively identifies and resolves conflict.
- Is fair in negotiating solutions to conflict, using tact and sensitivity.
- Facilitates open communication and joint decision-making.
- Effectively develops pride in department achievements.
- Is sympathetic/supportive.
- Aware of how area of responsibility affects others.
- Completes performance evaluations and/or corrective action. If does not possess the same or similar education/licensure, facilitates co-evaluation completion with expert.
- Is present for all engagements and punctual.
- Ensures staff compliance in accordance with policies, position, and regulatory requirements.
- Demonstrates Fiscal Responsibility – utilizes human, material, fiscal resources of assigned department(s) within budgetary guidelines or within acceptable budget variances.
- Assists in preparing a realistic budget within established guidelines.
- Assists in the development and implementation of cost saving process changes or alternative products or procedures.
- Demonstrates in-depth knowledge of revenue drivers.
- Ensures budget compliance and takes corrective active when variances are identified.
- Implements a budget based master scheduling and staffing plan for assigned department(s).
- Adjusts staffing on an as needed basis to meet patient care needs and budget target.
- Oversees various Laboratory Departments and services by managing the daily operations to ensure patients, hospitals, and/or client’s needs are met, equipment, testing/supplies and labor is utilized appropriately.
- Directs and advises personnel in test procedures to analyze components and physical properties of specimens.
- Evaluates competency of all testing personnel and assures staff maintain competency to perform test procedures and report test results promptly.
- Performs all duties of a Technologist/Laboratory Scientist.
- Performs management duties such as hiring, training, coaching, counseling, corrective action, terminations, and evaluations, to ensure competent and engaged staff within the laboratory departments.
- Leads direct reports by mentoring, coaching, training, supporting, and establishing objectives to promote success, growth, engagement and to contribute to Methodist Jennie Edmundson and Methodist Health System strategic goals.
- Monitors and reviews employee productivity/performance, engagement, staff development, and program implementation for service excellence, efficiency, effectiveness, work priorities, and compliance within applicable laws, rules, regulations, and standards.
- Assists Lab Director in developing and maintaining the departmental operating budget by implementing action plans to control spending and utilization of approved purchasing practices to ensure fiscal viability of the laboratory.
- Oversees contractual agreements for equipment, reagents, maintenance and services appropriate to assigned areas.
- Identifies and monitors areas for improvement for quality assurance purposes for testing procedures, business effectiveness and in support of the laboratory and hospital Quality Management policies and goals.
- Conducts and/or coordinates orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment to ensure compliance with departmental procedures.
- Develops and implements departmental policies and procedures as well as laboratory and organizational strategic planning.
- Attends internal and external meetings to ensure quality processes, oversight and compliance regarding laboratory issues within the Health System.
- At the meetings and through various forms of communications, establishes effective working relationships with the Pathology staff, Physicians, Hospital Departments/staff, vendors and outreach clients to ensure success of the laboratory and Health System.
- Participates in mandatory in-services and/or CE programs as mandated by policies and procedures and/or external agencies and as directed by laboratory and hospital leadership.
- Follows and understands the mission, vision, core values, Employee Standards of Compassionate Care/AIDET, and company policies/procedures. Performs other related duties as assigned by laboratory and hospital leadership.
- Smart Growth
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
PI177352631
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