Reporting to: Chief Transformation Officer and/or Chief Strategy Officer
Type of Contract: Permanent
Working Pattern: Full time
Location: London, Camden and you must have the right to work in the UK
Salary: Dependent on experience level
FutureLearn is transforming access to education and is one of the world’s largest social learning platforms. Based in London’s Camden Town, we offer online courses, programs and degrees run by over 100 leading universities from around the world including UCL, University of California Berkeley, University of Edinburgh, University of Melbourne, King’s College London, Purdue University and the University of Groningen. We also work offer online courses from specialist education providers including CIPD, UNESCO and the Raspberry PI foundation.
Since our launch in September 2013, we’ve run thousands of online courses that have attracted 9 million learners from all over the world and we have seen over 22 million enrolments. Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives. Our award-winning platform helps by provoking conversation around the course material so that learners and educators learn as much from each other as from the material itself.
We are continuing our expansion as we make this journey from offering short online courses, through micro credentials to full online degrees and working with employers and governments to reduce skills gaps. The pace of this change is reflected in the extremely rapid growth of our revenues.
ABOUT THE ROLE
We are looking for an operations manager to assist with a company operations overhaul. Tasks will include: process flow mapping, organisational suggestions, systems review, systems implementation, KPI creation, KPI tracking, monitoring of pain-points within the org and solution generation, plus oversight of customer and supplier pain-points as these relate to Futurelearn’s operational practices, mapping, and assisting with plans / tools to fix.
Please submit a CV and cover letter. On your cover letter please clearly explain how you meet the essential skills and experience criteria mentioned in the requirements specification section of the job description . This will help us determine your fit for the role and increase your application’s chances of success.
FutureLearn is an equal opportunities organisation who value diversity, promote equality and challenge discrimination. We are especially keen to encourage applications from people currently under-represented, including those from the LGBT+ community, neurodiverse people, people with disabilities, and those from a Black, Asian or Minority Ethnic background.
The closing date for applications will be midnight, Tuesday 5th November.
We value diversity at FutureLearn, and we do not discriminate on the basis of race, religion or belief, gender, sexual orientation, gender assignment, age, pregnancy, maternity and paternity status, or disability status, marital and civil partnership status.