Are you an experienced Customer service professional looking for a new opportunity? Working within a global, B-Corp, we have a fantastic opportunity for a Customer Support Adviser to join an international and collaborative team on a part-time, permanent basis. You will deliver a high level of customer support to prospective and current clients both in the UK and across Europe, therefore the ability to speak a European language is essential.
Part-time Customer Support Adviser Responsibilities
As the Part-time Customer Support Adviser you will be responsible for:
Delivering a consistently high level of customer service
Providing a tailored service and product advice
Building and maintaining relationships with clients
Supporting an online chat functionality
Maintaining and updating the client database
Part-time Customer Support Adviser Experience
It is essential that you have previous customer service experience via both phone and email, whilst being fluent in English and another European language. Experience of working with MS Office and excellent communication skills are vital. You will be well organised, able to manage your work load effectively and posses the ability to build relationships effectively with stakeholders at all levels. As the Customer Support Adviser you will be able to work to tight deadlines and maintain a high level of attention to detail.
Part-time Customer Support Adviser Rewards
You will receive 25 days paid holiday (pro-rata) alongside other benefits including:
Private health insurance
Well-being days and regular social events
Child care voucher scheme
Onsite parking available!
Based in Oxford, OX2. They are located just outside the city centre within easy access to local amenities.
With offices in Oxford and across Europe, this is an exciting and diverse company offering excellent career prospects and personal development opportunities. They offer a progressive culture with an emphasis on people, ethics and quality.
Allen Associates is a leading recruitment company with offices in Oxfordshire and West London, recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit and like/follow us on Facebook, Twitter, LinkedIn and Google+.