Santa Monica, CA, USA
UCLA Health Responsibilities
Under the general supervision of the office manager, you will schedule
and coordinate all follow-up appointments and cancellations, schedule research
visits based on study schedules and schedule all infusion appointments based on
length of treatment and nurse to patient ratio. Block MD and treatment schedules in CareConnect when requested. Ensure valid authorization is obtained and
attached to appointment; Complete demographics in CareConnect, coordinate referrals
with other offices, including outside home health care, constantly monitor and
handle CareConnect In-Basket and email messages, print After Visit Summaries. Work very closely with the Patient Communication
Center, the physician
liaisons, all providers, charge nurse in infusion and Clinical Research Coordinators. Provide back up administrative support and triage calls.
Typing skills to prepare forms, manuscripts, and
correspondence with speed and accuracy.
Ability to follow proper channels of policies &
procedures, communication & work standards.
Skill to organize tasks to facilitate smooth work/patient
Knowledge to schedule patients for referrals to
Demonstrated ability to be
punctual and maintain a satisfactory attendance record.
Ability to work overtime in cases of emergency.
Skill in maintaining a harmonious work atmosphere,
practicing excellent customer service.
Skill in speaking and writing clearly and using proper
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.