Principal UX Designer Part Time

Just Eat

Position: Principal UX Designer

Department: Product/Design (Research & Innovation)

Reports to: Director of Design, Research & Innovation

Location: London, UK

Technology

It’s our job to understand and serve the Just Eat customer. Who are the people that come to Just Eat to buy their meals online? What do they need? What can we do to make their experiences better? Our Technology department is revolutionising the way people interact with food online every day by exploring new channels, such as voice-controlled ordering and virtual reality. Our team also collaborates with other internal departments to make sure our products and tech are tailor-made from top insights and industry expertise.

The Opportunity

We are looking for an exceptional UX Designer, who can set the bar for UX Design at Just Eat Takeaway.com . This is an opportunity to work on wide-ranging, strategic projects spanning multiple teams and departments and shape the direction of our Product and Technology teams.

You will exemplify and encourage excellent performance within the design community and the wider organisation.

As a Principal UX Designer, you will constantly question the status quo and look to improve our work and the way we do it. You are open to trying new things and seeing them through to success or failure.

You will work in the Strategy & Innovation space, leading highly visible cross-functional and group initiatives with direct exposure to top leadership focused on delivering a better experience for our user. You will work across multiple cross-functional programmes, and help validate our strategic roadmap for the next few years.

Key Responsibilities

• Lead multiple complex UX&D, large-scale projects that have a significant impact on the product, service or business.
• Leading and responsible for the end delivery of their work, by coordinating with User Research, UX&D, Product and Engineers
• Lead Discovery initiatives and ensure a clear user-centred vision is defined for the programmes, aligning with our broader business goals and product strategy.
• Be an exceptional communicator and storyteller, you will ensure a user-centred vision and outline the future possibilities of our design direction is articulated and well understood.
• Work with the Design Leadership to create new processes and frameworks and optimise existing ones, and ensure these are rolled out and executed correctly.
• Be a recognised subject matter expert in your field, actively raising the profile of the UX design and/or the profile of UX&D at Just Eat to the larger industry through talks or conference panels
• Mentor members of the UX&D within the multiple projects you are leading, and assist the UX&D managers to ensure high performance and research excellence

Required skills and experience

Your Profile & Experience

• Significant commercial experience at a Principal/Lead level role
• Mastery of all aspects of the UX&D process and how the delivery of these processes have led to successful UX&D projects for the multiple large-scale projects you have led.
• Have an exceptional understanding of what makes a sound and robust UX Design methodology, common pitfalls and best practices – and how these can be overcome.
• Significant experience creating and using varied design processes and frameworks to deliver high-quality UX&D work across complex, large scale projects.
• Demonstrated ability to coach less experienced team members.
• Significant experience working on large scale, cross-departmental projects at a strategic level
• Significant experience working closely, collaborating and evangelising with senior stakeholders from Product and Technology departments.
• Exceptional communication skills
• Extensive experience of influencing and advocating for the user and user-centred design to non-design audiences, such as senior stakeholders from Product or Technology. Experience presenting or facilitating design talks/workshops both internally and externally
• Presenting or facilitating design talks/workshops to non-design audiences internally and to the wider organisation.

Why work at Just Eat Takeaway.com?

Just Eat Takeaway.com is a leading global online food delivery marketplace headquartered in Amsterdam and listed on the London Stock Exchange.

We’ve built our business on having the widest choice available on our platform – connecting millions of customers with over 155,000 restaurants across 24 countries – with over 100 different cuisines from local independents to globally famous restaurants, available to order via our app and website.

We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

We’re built to deliver behind the scenes too. To make Just Eat the great company it is, it takes a great team of people. Which is why all of our colleagues are welcomed into a diverse and inclusive workplace where they feel they can belong. We’re passionate about nurturing our people and offer a full programme of training and support to our employees – helping them to develop their careers in a way that suits them.

No matter who you are, what you look like, who you love, where you are from, religious beliefs or takeaway preferences you could find your place at Just Eat Takeaway.com. We’re a diverse and inclusive workplace that promotes a sense of belonging, allowing all of our people to bring their most colourful and complex selves to work every day.