Hyde Housing Association Ltd
We have an exciting opportunity for a Director of Resident Services.
Hyde is one of the UK’s largest housing providers, working across London, the South East, East Anglia and the East Midlands. With a turnover of £450m and 50,000 homes under management. We provide services to more than 100,000 customers including 75,000 tenants, 5,000 leaseholders and 6.500 shared owners. We are proud of our reputation for innovation and unerring focus on delivering choice and outstanding service to our customers.
Now in our 52nd year we have a rich history but more importantly are extremely excited and inspired about what the future holds. Our ambition drives everything we do, our transformation is substantial and at the heart of our transformation is our customer.
We are looking to recruit a Resident Services Director who will continue to modernise our approach to service, by embedding a professional attitude, ambition and focus on delivery into their directorate.
As the Resident Services Director, you will be required to provide leadership and direction to the Resident Services department and deliver the Resident Services strategic plan to support the Hyde Group mission: to give more people a roof over their heads so they can make a home. The Resident Services Director will lead on stakeholder management with local authorities and key agencies and act as an ambassador to build effective and sustainable communities.
We can offer you a 35-hour working week, 30 days holiday (38 including Bank Holidays), a car allowance, BUPA, an amazing pension, bonus and an award-winning flexible benefits package.
Apply online now
Have you ever been a Hyde employee? Note: current employees should apply via the internal system iTrent Yes
Are you are applying for a position under the Disability Confident scheme? Yes
Upload your CV *
Your privacy * Please confirm you have read and agree to the terms of our privacy notice
At Hyde, the privacy of information you share with us is important. Please refer to our privacy notice (PDF, 65KB) to find out more about how we store and process your personal data.
Please confirm that you are not a robot by ticking the box below. I’m not a robot reCAPTCHA Privacy – Terms