Salary: £40k – £50k depending on experience + discretionary bonus
My client, an award winning, independent estate agency based in the heart of London, is looking for an energetic Block Manager who is looking for an opportunity to progress in the residential property sector in a dynamic and fast-growing agency.
Aim of Position:
To directly manage a training portfolio of blocks and provide assistance to the department as required.
Support and mentoring for the role will be provided by the Head of Block Management to ensure targets and standards are maintained.
Key duties and responsibilities of the role:
Directly managing a portfolio of Leasehold blocks.
Conducting regular site visit inspections for properties in the Department.
Ensure Health & Safety Assessments are conducted and processed correctly.
Arranging and co-ordinating quotes, repairs, and maintenance for the portfolio.
Dealing with Insurance claims.
Managing licensing consent & fees for the Department (pets, subletting, contractor register, etc).
Preparing annual Service Charge budgets and quarterly financial reports.
Approving Annual Service Charge and Company Accounts.
Conducting Section 20 Consultation and overseeing the tender process.
Holding resident and Director meetings for your portfolio.
Dealing with arrears collection prior to legal instruction.
Manage onsite porters and relevant employment related issues (holiday & sickness etc).
Preparing and raising Service Charge invoices & cover letters.
Assisting the Head of Block Management as required in light of continually improving department processes and procedures.
Progressing any independent projects assigned, as required.
Maintain an awareness of relevant company procedures.
Keeping up to date with industry training and relevant legislation.
Understanding of the block management process with a proven background within the property management and customer service.