Waracle is looking for a Systems Administrator for an exciting new role joining the UK’s Largest Mobile App Developer.
Waracle is already an industry leading team delivering digital solutions that transform how we live, work and play. We’ll not hide from the fact we have exciting growth plans and this has been recognised with our recent inclusion in The Sunday Times Tech Track 100, listing the UK’s fastest growing tech companies.
It’s an amazing time to join our team and you’d be supported by a rapidly growing team of experienced specialists in design research, UX, UI, Scrum, product, data and cyber security, alongside developers specialising in native, hybrid and web technologies.
This position can be based in any of our UK offices: London, Glasgow, Edinburgh or Dundee but as a company we also offer remote working.
You will be responsible for supporting the management, access control and continued operation of all systems and processes including; JIRA, Bitbucket and Bitrise. You will be the first point of contact for access requests and live app bing reports. Highlighting crashes/sentry reports in live apps. Delivering email updated if required if services are down. You will work closely with various areas of the company to optimise workflows whilst using your excellent communication skills
Ability to work with JIRA, Bitbucket and Bitrise
Support management and the operation of all systems
Ability to work closely with various departments and understand their requirements
Access the priority of requests
Problem solving experince
Strong communication skills
Willingness to learn and advance skills
You will preferably have experience using Jira
2nd or 3rd line technical support experience
1st point of contact for technical issues
An interest in programming and some basic knowledge would be an advantage but not essential
The benefits you can expect at Waracle include:
A competitive salary and commission
Holidays – 31 days per year and a day off on your birthday.
35 hour working week
Cycle to work scheme
Group Life Cover
Creative, adaptable, supportive are just a few of the words used to describe the Waracle team and culture. But above all, we celebrate the unique, champion diversity, encourage personality and our desire to grow is matched by our desire to see our team members grow. We love a challenge and our people are what make us. At Waracle, you’ll never stop evolving, learning, creating, moving.