Tupelo, MS, USA
North Mississippi Health Services
Coordination: Effectively and efficiently coordinates the activities of the nursing unit
Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system and electronic medical record.
Clerical: Performs a variety of office, secretarial and other related duties both within and in support of assigned unit
Manages all intake and outbound documents
Handles incoming and outgoing communications
Effectively and efficiently answer patients’ call lights/requests and reports requests to appropriate personnel
Inventory Control: Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner
Participates in identifying unit financial responsibility during budget preparation
Assists with keeping unit within its budget restraints
Communication: Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate
Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s)
Facilitates and directs communication among visitors, employees, and physicians within assigned unit
Customer Service: Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
Answers telephone and directs calls and inquiries to the appropriate department or staff member.
Polite and friendly in all interactions whether by phone or in person
Ensures a safe and clean environment for patients and health care team
Reporting/Recordkeeping: Facilitates effective communication between disciplines by providing organized medical records
Assures timely and accurate access to pertinent patient data
Maintains unit-specific records/reports (i.e. unit log books, staffing sheets, etc.) as assigned
Regulation: Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization
Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues
Maintains confidentiality by protecting personal healthcare information of all patients.
Requirements: High School Diploma or equivalent required.
Obtains and maintains CPR certification as set forth by unit and Continuing Education.
Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department
Working knowledge of office equipment (i.e. telephones, fax machines, scanners, etc.) required
Excellent organizational and communication skills (written and verbal) required
Knowledge of medical terminology preferred
Excellent interpersonal skills required
Working knowledge of computers required